Silana Learning Privacy Policy
Effective Date: [December 1, 2024]
Silanalearning.com (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website, purchasing our products, or using our services. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
As a global business, we comply with international data privacy regulations, including the General Data Protection Regulation (GDPR) for EU and UK residents, the California Consumer Privacy Act (CCPA) for California residents, and other relevant laws such as Brazil’s LGPD and Canada’s PIPEDA.
If you have any questions or concerns about your privacy, please contact us at info@silanalearning.com.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
● Account means a unique account created for You to access our Service or parts of our Service.
● Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Silana Learning LLC.
● Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
● Country refers to: Delaware, United States
● Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
● Personal Data is any information that relates to an identified or identifiable individual.
● Service refers to the Website.
● Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
● Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
● Website refers to Silana Learning, accessible from silanalearning.com
● You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Information We Collect
We collect both personal and non-personal information as follows:
a. Personal Information
Personal information is data that identifies you as an individual, such as:
● Name
● Email address
● Billing and shipping address
● Payment information (processed securely through third-party providers)
● Phone number (if provided)
● Any other information you voluntarily provide
b. Non-Personal Information (usage data)
Non-personal information does not directly identify you. This includes:
● Browser type and version
● Device type and operating system
● IP address
● Referring website
● Clickstream data and browsing patterns
● Mobile device unique ID
2. How We Collect Your Information
We collect personal information directly from you when you:
● Register for our courses or services
● Sign up for our email list or newsletter
● Purchase products or services
● Use interactive features such as comments or community forums
● Sign up through affiliate links or special promotions
We may also collect non-personal information through cookies, tracking technologies, and third-party analytics tools.
3. Legal Basis for Processing (GDPR Compliance)
We process your personal data based on the following legal grounds:
● Consent: For activities like sending marketing emails or placing non-essential cookies.
● Contractual Necessity: To fulfill your purchases or provide services.
● Legal Obligations: To comply with tax, accounting, or other legal requirements.
● Legitimate Interests: For purposes like improving website functionality and security.
4. Use of Cookies and Similar Technologies
Cookies are small text files stored on your device. We use cookies to:
● Enable essential website functionality
● Improve website performance and analyze user behavior
● Display personalized ads and track marketing effectiveness
The technologies We use may include:
● Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
● Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
● Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
● Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
● Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Managing Cookies
You can disable cookies through your browser settings. However, this may affect certain features on our site. We host and manage our learning courses on Kajabi. If you sign up for our courses on the Kajabi platform and want to learn more about their cookie policy, please see this link.
5. How We Use Your Information
We use your information for purposes such as:
● Providing and managing our services
● Personalizing your experience
● Processing transactions and managing payments
● Sending promotional emails, newsletters, and updates (with your consent)
● Responding to customer inquiries and support requests
● Conducting analytics to improve website functionality
● Tracking marketing campaigns through tools like Google Analytics and Facebook Pixel
● For the performance of a contract including the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
● To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
6. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data as follows:
a. Third-Party Service Providers
We collaborate with trusted third parties to operate our business effectively, including:
● Google Analytics and Facebook Pixel: For website analytics and targeted advertising.
● Kajabi: For course hosting and user management.
● ActiveCampaign: For email marketing.
● Stripe and PayPal: For secure payment processing. For details, please refer to their privacy policies.
b. Affiliates and Partners
If you sign up through an affiliate link, your information may be shared with the corresponding
affiliate for referral tracking.
c. Legal Compliance
We may disclose your information to comply with laws, regulations, legal processes, or
government requests.
d. With other users
When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
e. To protect and defend the rights or property of the Company
f. To protect the personal safety of Users of the Service or the public
g. To protect against legal liability
7. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. For example:
● Transaction data is retained for tax and accounting purposes for up to 7 years.
● Marketing preferences are retained until you withdraw your consent. The Company will also retain Usage Data for internal analysis purposes.
Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
8. Security Measures
We use industry-standard technical and organizational measures to safeguard your data. While no system is completely secure, we strive to protect your information against unauthorized access, loss, or misuse.
9. GDPR Compliance for EU/UK Residents
If you are an EU or UK resident, you have specific rights under GDPR, including:
● Access: Request a copy of your data.
● Correction: Request updates to inaccurate information.
● Deletion: Request the deletion of your data.
● Restriction: Limit how your data is processed.
● Objection: Object to certain types of processing.
● Data Portability: Receive your data in a structured, machine-readable format.
To exercise these rights, email us at info@silanalearning.com.
10. CCPA Compliance for California Residents
California residents have rights under the CCPA, including:
● Right to Know: Request details about data we collect, use, or share.
● Right to Delete: Request data deletion.
● Right to Opt-Out: Opt out of the sale of personal information.
● Right to Non-Discrimination: Exercise your rights without penalty. To exercise these rights, email us at info@silanalearning.com.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child’s data has been provided to us, please contact us, and we will promptly delete it.
12. Data Transfers and International Compliance
We process your data in the U.S. and ensure adequate safeguards for international data transfers under GDPR, including standard contractual clauses (SCCs). Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.
13. Affiliate Disclosure
Some links on our website are affiliate links. If you click on these links and make a purchase, we may earn a commission at no extra cost to you. We only recommend products we trust and use personally.
14. Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be highlighted prominently. This policy was last updated on December 1, 2024.
15. Contact Us
For questions or to exercise your rights, contact us at: info@silanalearning.com